Addressing Conflicts Over Informal Influence and Office Politics
In any workplace, beyond the formal organisational charts and official hierarchies, lies a world of informal influence and unspoken power dynamics. These subtler forces often wield as much—if not more—authority than official job titles. While …
Resolving Disputes Around Visibility and Credit in Distributed Teams
In an increasingly distributed work environment, where team members collaborate from different time zones and cultural contexts, the issue of visibility has never been more complex or important. Visibility, in this context, does not refer …
How to Use Mediation to Clarify Values in Purpose-Driven Organisations
In a world where individuals seek more than just a paycheque, purpose-driven organisations stand out as beacons of meaningful work. These are the enterprises, non-profits, and social ventures that align their missions with wider societal …
Navigating Cross-Team Envy and Recognition Disputes Through Mediation
In modern organisations, collaboration across multiple teams is not only common but essential to success. However, the increasing interconnectedness of projects and responsibilities can sometimes give rise to unintended conflicts, particularly around recognition and perceived …
Rebuilding Psychological Contracts After Conflict with Mediation
In every workplace, employees and employers operate within a frame of mutual expectations, assumptions and unwritten agreements. These form what is widely known as the psychological contract. Unlike formal employment contracts, which spell out duties, …
Mediation as a Tool for Managing the Fallout from Failed Collaborations
In the fast-paced world of modern teamwork, collaboration has become the cornerstone of innovation and efficiency. Whether in start-ups, multinational corporations, creative industries or non-profits, collaboration is seen as a critical path towards achieving common …
The Mediator’s Role in Addressing “Unconscious Gatekeeping” at Work
In today’s professional environments, businesses are increasingly striving to foster inclusive, equitable workplaces. However, even in organisations committed to diversity, equity, and inclusion (DEI), subtle forms of exclusion can persist. One such phenomenon is the …
How Mediation Can Restore Focus After Workplace Rumours
Workplace rumours may seem like a minor annoyance at first, an inevitable byproduct of employees spending long hours together. However, the repercussions of unchecked gossip can be deeply corrosive, affecting more than just morale. When …
Navigating Post-Conflict Silence in the Office Through Mediation
In any professional environment, conflicts are almost inevitable. Mismatched personalities, high-stress deadlines, unclear expectations, or divergent values can fuel disagreements between colleagues. While healthy discourse and disagreement can often lead to innovation and progress, unresolved …
The Subtle Power of Tone: Mediating Conflicts Around Communication Style
In any conversation—whether between friends, colleagues, or family members—what is said is only part of the message. Just as important, and often more influential, is how it is said. This ‘how’—our vocal inflections, pacing, intensity, …